Sears will soon unveil a one of a kind online shopping experience.
Sears (SHLD), IBM (IBM) and My Virtual Model, Inc. today unveiled a first-of-its-kind 3D visual search and e-commerce capability for Sears.com that will significantly improve and enhance a consumer’s online shopping experience. Sears is the first retailer to apply both a visual search and virtual model to an entire catalogue online.
The updated Sears site, powered by IBM WebSphere Commerce and My Virtual Model, will allow consumers to recreate their in-store shopping experience online by enabling them to search for merchandise using images versus words, and to virtually “try on” selected items using a personalized model of themselves to ensure that the style, color, pattern and fit are right before purchasing.
The Sears site will enable shoppers to search on a specific style — such as long-sleeve tunic shirts or cropped cargo pants — and find products from the company’s expansive catalogue of clothing, shoes and accessories using 3D images versus words. Shoppers can create countless combinations using a virtual model they can build and personalize to match their measurements — height, weight, body shape — and a headshot photo to ensure that the style, color, pattern and fit are right. The 3D angle allows users to view garments on themselves from the front, side and back, and shoppers can also email images of their looks to friends and family to help them make final purchasing decisions.
“Sears is transforming the online shopping experience by offering consumers cutting edge visual search and virtual model capabilities,” said Rob Mills, vice president, Sears Online Business Unit. “By allowing shoppers to visually search for and view items in 3D, to see how they’ll actually look on themselves in various combinations, and virtually share their finds with friends and family, Sears is providing shoppers with a superior social and e-commerce experience that we believe will increase satisfaction and loyalty.”
This is fascinating and what will be interesting is how much the new site and its capabilities cut down on returns. It seems a given that in an online order, something will be returned, Sears could save a small fortune drastically reducing this.
It also ought to add substantially to sales as an interactive site can capture customers…
Disclosure (“none” means no position):Long SHLD, none
Visit the ValuePlays Bookstore for Great Investing Books
One reply on “Sears to Unveil 3-D Interactive Website”
Hi, I like your blog. I find it very interesting. I see you are talking about Sears here. First I learned about the company on this great site http://www.pissedconsumer.com. I could not believe that so many people can be disappointed with the services offered by the company. Complaints of different sorts were filed be the ripped-off clients of the company. I will think twice before going to Sears.